Privacy Policy
Privacy Policy — Cleared to Climb Realty Last updated: April 2026
Information We Collect We collect personal information you provide directly to us, including your name, email address, phone number, property address, and transaction-related details. This information is collected through our website, client intake forms, and verbally to members of our team.
How We Use Your Information We use your information to facilitate your real estate transaction, communicate with you about milestones, deadlines, and appointments, coordinate with your agent and transaction coordinator, and provide access to your client transaction portal.
SMS / Text Message Communications By providing your mobile phone number to Cleared to Climb Realty, you consent to receive SMS notifications related to your active real estate transaction. These messages may include transaction milestone updates, appointment reminders, document requests, and closing notifications. Message frequency varies based on your transaction status. Reply STOP at any time to unsubscribe. Reply HELP for assistance. Message and data rates may apply.
Mobile Data & Third-Party Sharing We do not sell or share mobile phone numbers or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service (such as our SMS delivery provider, Twilio), and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use. Consent to receive SMS messages is not a condition of any purchase or service.
Data Security We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Your transaction data is stored securely and accessible only to authorized Cleared to Climb Realty staff involved in your transaction.
Data Retention We retain your personal information for as long as necessary to complete your transaction and comply with applicable legal and regulatory obligations.
Your Rights You may request access to, correction of, or deletion of your personal information at any time by contacting us at the information below. You may opt out of SMS communications at any time by replying STOP to any message we send.
Contact Us Cleared to Climb Realty Email: tom@clearedtoclimb.com Phone: 619-853-2987.